Client case stories

Client stories

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Upselling cases

Tivoli Hotel

In just three months Tivoli Hotel generated €69.096 in total revenue from upgrades and room service. Including an astonishing 1065 Tivoli Burgers! 

€60,000

increased revenue

Mountain Lodge Stöten

Even though Mountain Lodge Stöten is only open for 5 months a year and consists of just 26 double rooms, they’ve managed to cash in €51.342 from takeaway offered on their DigitalGuest platform!

€50,000 increased revenue

Skagen Strand Feriecenter

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Axel Guldsmeden

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Segmentation cases

Danhostel Aarhus City

Danhostel Aarhus City created two guest segments: groups/school camps and leisure. A lot of the information on their DigitalGuest platform isn’t relevant for the school camps but is very relevant for their leisure guests.

Hotel SKT. Annæ

Hotel SKT. Annæ differentiates their pre-stay emails based on what’s included in each guest’s booking. For example, a booking with breakfast gets the option to reserve a table while guests that haven’t purchased it will instead get an enticing description on how to add breakfast to their booking.

Kragerup Gods

One platform with two completely different user groups. At Kragerup Gods they’re using their DigitalGuest platform to inform both overnight guests staying at the hotel as well as day guests who are visiting their outdoor activity park.
visiting their outdoor activity park.

Grand Hotel Saltsjöbaden

At Grand Hotel Saltsjöbaden they’ve created unit categories which mean guests staying in suites and guests staying in standard rooms, can receive different platform information.
visiting their outdoor activity park.

Online check-in cases

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Paper solution made digital cases

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Guest communication cases

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. And that’s exactly what DigitalGuest can help you with. Just create a box and lead your guests to the right place to leave a review.

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