Inspiration before choosing a digital hotel solution

5 tips on making a good digital guest expereince

Loyalty has become a buzzword not only in marketing but also in the hospitality industry. It is often used to describe guests’ willingness to make a repeated booking or favoring one brand from another. Loyalty programs such as earning special offers, rewards and discounts are tools that are said to result in increased guest loyalty. Yes, the price is still a very important factor in shaping loyalty, but in recent years, we observe another vital factor that might just overtake the leading position in the process of building customer loyalty…

6 ways a digital guest book will improve the guest experience

Digital and technological developments in the hospitality sector have set the bar high for all hotels, globally. Basic hotel facilities and services such as room, restaurant, bar, pool, room service etc. are not considered luxury anymore and are not enough to provide a memorable experience for guests. Additionally, services like Airbnb Trips let local people offer their knowledge and provide travelers the experience of “living like a local”. The emergence of similar services stresses, even more, the necessity of hotels to provide an even more unique experience for each guest…