Upselling case stories

Upgrades, room service and upselling extras made easy! Going digital means that your guests can sweeten their stay directly from their own smartphones. Let’s dive into a few examples!

Upselling

Go digital and save the rainforest!

Tivoli

At Tivoli Hotel in Copenhagen, they’ve used both a room upgrade option as well as room service. Guests receive access to their DigitalGuest platform in a pre-stay email and in an SMS at check-in, but they’ve also placed QR codes linking directly to room service on the bedside table – clever! In just three months they’ve generated € 69.096 in total revenue from upgrades and room service. Including an astonishing 1065 Tivoli Burgers!

€69.096

Revenue in 3 months

NextHouse

Offer your guests digital vouchers to drive traffic to your bar or restaurant

The brand new Copenhagen hostel, NextHouse, offers a free shot of beer to all guests through their DigitalGuest platform. This awesome voucher has been redeemed 3928 times in less than 3 months! Imagine all the guests coming by that bar and how much extra revenue those visitors will generate!

3938

Redeems

NextHouse

Offer your guests digital vouchers to drive traffic to your bar or restaurant

The brand new Copenhagen hostel, NextHouse, offers a free shot of beer to all guests through their DigitalGuest platform. This awesome voucher has been redeemed 3928 times in less than 3 months! Imagine all the guests coming by that bar and how much extra revenue those visitors will generate!

3938

Redeems

NextHouse

Offer your guests digital vouchers to drive traffic to your bar or restaurant

The brand new Copenhagen hostel, NextHouse, offers a free shot of beer to all guests through their DigitalGuest platform. This awesome voucher has been redeemed 3928 times in less than 3 months! Imagine all the guests coming by that bar and how much extra revenue those visitors will generate!

3938

Redeems

See more cases

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead.

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. 

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. 

Upselling case

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead.