The benefits the platform gives us: the ability to customize the platform according to our design and brand identity, send spontaneous messages and greetings. Above all – to draw attention to our services in an engaging and easy-to-understand way. DigitalGuest is a win-win for us: more sales, more satisfied and well-informed guests, less pressure on the receptions in terms of questions and finally – economic and environmental savings. Finally, we would like to acknowledge the team behind DigitalGuest as skilled, prompt, responsive and incredibly service minded – it is a pleasure to work with them!
Kirsten AggersborgPR & Communication Managerhttps://guldsmedenhotels.com/ – Guldsmeden Hotels
As Hotel Manager at First Hotel Kong Frederik it is very important for me to be able to reach out to as many guest as possible, and be able to provide them with valuable information and offers to improve their experience with us. The digital guestbook we now offer allows us to reach all our guests in a quick and easy way, and we can now provide all guest all the information they need, along with our top five pick for i.e. restaurants and sights in Copenhagen. Our guests appreciate this service very much and use the service happily, also outside of the hotel. The programming is quick and easy, and should you need assistance the team behind DigitalGuest is quick to respond. I am very happy with our collaboration, and will gladly recommend them to others.
Karen HennebergHotel Managerhttp://www.firsthotels.com/Our-hotels/Hotels-in-Denmark/Copenhagen/First-Hotel-Kong-Frederik/?sessionGUID=222e3228-3166-1d2d-d7d0-a5decd2ead7a&webSyncID=dbeb6603-212e-d800-ee7a-6484111c31c4&sessionGUID=e726866b-9dab-db46-9dc5-d6817c3c7018#_ga=1.141417019.845156179.1481034381 – First Hotel Kong Frederik
The DigitalGuestbook allows us to share information with our guest in an easy, quick and efficient way. From the guests perspective, they have access to all information needed during the stay. It improves not only the experience itself but also the way of communicating with our guest pre, during and post their stay. With a digital solution, we are able to eliminate “dead ends”, because the Digital Guestbook connects directly to whatever we desire. It is easy to handle, the layout is neat and not to forget paper free. No more printing of hundreds and hundreds of papers whenever you have news for your guest.
This is the future in guest service, communication, and environmental consciousness.
Jonathan Bjerg JacobsenGuest Relations Managerhttp://www.comwellaarhus.dk/ – Comwell Aarhus