How it works

DigitalGuest is a web-based platform that helps hotels effortlessly connect with guests, with no download needed. We have strong integrations with leading Property Management Systems(PMS) – enabling hotels to use all our features.

Even if we don’t have an integration to your PMS, don’t worry you can still use DigitalGuest beneficially –
Let us show you how it works.

With an integration

We receive
your booking data

Booking data is available on the platform up to 30 days before guests’ arrival, depending on the integration, and 5 days after their departure.

Communicate
with your guests

Automated, manual and scheduled communication is available.
Make customized emails and SMSs – and decide who should receive what and when.

Include features
in your communication

Include features and links in your communication: Room Upgrades, link to Guestbook, Guest Feedback, etc.

Segment your
digital guest journey

Personalize content, upselling deals and communication-based on rate codes and unit types.

With an integration

We receive your booking data

Booking data is available on the platform up to 30 days before guests’ arrival, depending on the integration, and 5 days after their departure.

communication

Communicate with your guests

Automated, manual and scheduled communication is available. Make customized emails and SMSs – and decide who should receive what and when.

segmentation

Segment your digital guest journey

Personalize content, upselling deals and communication-based on rate codes and unit types.

features

Include features in your communication

Include features and links in your communication: Room Upgrades, link to Guestbook, Guest Feedback, etc.

Without an integration

Create digital guestbook 

Create your digital guestbook and pages with content such as room service or guest feedback surveys.

design qr code

Design your QR codes  

Create QR codes for both your digital guestbook and pages with content and design them to match your brand.

share qr code

Share your QR codes

In the reception, lobby, or rooms? Place them throughout your hotel. You can also send the QR code or the link behind through your communication.

If you have any questions or just want a deeper introduction to how your hotel can benefit from DigitalGuest, book a free demo with our team – we would love to tell you more.

BOOK A FREE DEMO

Without an integration

Create digital guestbook

Create your digital guestbook and pages with content such as room service or guest feedback surveys.

design qr code

Design your QR codes 

Create QR codes for both your digital guestbook and pages with content and design them to match your brand.

share qr code

Share your QR codes

In the reception, lobby, or rooms? Place them throughout your hotel. You can also send the QR code or the link behind through your communication.

If you have any questions or just want a deeper introduction to how your hotel can benefit from DigitalGuest, book a free demo with our team – we would love to tell you more.

BOOK A FREE DEMO

3 ways how to easily
communicate with guest

Integration into your system

Integrated to several different PMS

Automate SMS and Email messages

You choose the content and when to send it

DigitalGuest takes care of communicating it to the guest at the right time

Manual
check-in

If you don’t have a system, you can still give guest a great experience

Check your guests in and out right on the platform

No integration needed

Be up and running in minutes

Simple and easy

Access through QR codes

You can place a QR anywhere you want – hotel room, shared kitchen, rooftop

Your guests can scan the QR code with their smartphone camera

Easily get access to all your great content

No app or download needed

We have an open API

Are you curious?

Get ready to become the amazing new client of DigitalGuest.

BOOK A FREE DEMO