Room Upgrades

Let your guests upgrade their stay conveniently from home, offering them room upgrades before they arrive. This boosts the average spend per guest and heightens your guests’ excitement about their upcoming stay.

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Benefits

Increase guest satisfaction by empowering them to customize their stay even before arrival

Automatically offering room upgrades in advance will save your staff valuable time at check-in

Optimize your occupancy rate by filling out higher-category rooms that might otherwise remain unbooked

Benefits

Increase guest satisfaction by empowering them to customize their stay even before arrival

Automatically offering room upgrades in advance will save your staff valuable time 
at check-in

Optimize your occupancy rate by filling out higher-category rooms that might otherwise remain unbooked

What you get

With Room Upgrades, you get the ability to automatically send upgrade offers to your guests before they arrive, boosting your revenue before they even walk through the door.

In our admin, you set up the upgrades by defining room types and prices, accompanied by tempting images and enticing descriptions.

It is completely up to you whether you wish to set up the upgrade requests to be auto-accepted or handle them manually.

By offering room upgrades in advance, you remove the pressure of on-the-spot decisions at check-in – increasing both the conversion rate and the guest satisfaction.

What you get

With Room Upgrades, you get the ability to automatically send upgrade offers to your guests before they arrive, boosting your revenue before they even walk through the door.

In our admin, you set up the upgrades by defining room types and prices, accompanied by tempting images and enticing descriptions.

It is completely up to you whether you wish to set up the upgrade requests to be auto-accepted or handle them manually.

By offering room upgrades in advance, you remove the pressure of on-the-spot decisions at check-in – increasing both the conversion rate and the guest satisfaction.

How it works

Create the room upgrade deals, by adding images, descriptions of the rooms, amenities and the price for upgrades
Manage how room upgrade requests are handled—should they be auto-accepted or manually handled?
Select upgradability for each unit type, ensuring your guests are only offered relevant and pricier room upgrades
Include room upgrade offers in your Communication, automatically reaching your guests before arrival via email or SMS
Let your guests improve their stay with room upgrades and track all of your extra revenue in your sales statistics
RoomUpgradesMail
RoomUpgradesMail

How it works

Create the room upgrade deals, by adding images, descriptions of the rooms, amenities and the price for upgrades
Manage how room upgrade requests are handled—should they be auto-accepted or manually handled?
Select upgradability for each unit type, ensuring your guests are only offered relevant and pricier room upgrades
Include room upgrade offers in your Communication, automatically reaching your guests before arrival via email or SMS
Let your guests improve their stay with room upgrades and track all of your extra revenue in your sales statistics

Do you want to boosts the average spend per guest?

Book a free demo and let’s get you started with our room upgrades feature!

BOOK A FREE DEMO