Pricing

Replace your old guest directory with our digital platform – choose between the three pricing plans
to help you achieve the best value for your business.

Replace your old guest directory with our digital platform – choose between the three pricing plans to help you achieve the best value for your business.

We aim to have fair pricing that grows with the value it brings

Standard

€ 1,50

starting from

€60

per month

starting from €45 per month

Get a Demo

Room service orders & Vouchers

Guest chat & in-room telephone

Personal onboarding – support

Help articles – support

Chat support – support

Product tours – support

Premium

€ 3,00

starting from

€120

per month

Get a Demo

Everything in the STANDARD, plus:

Automated guest communication: pre-stay, in-stay, post-stay

Manual in-house communication

Customer success – support

Elite

€ 4,00

starting from

€150

per month

Get a Demo

Everything in the PREMIUM, plus:

Own contact person – support

* coming soon

Not sure which pricing plan is right for you? Get in touch!

Let’s talk!

ROI customer case

At Axel Guldsmeden they’re generating extra revenue by offering room upgrades in a pre-stay email. This way guests can request early check-in, add sparkling wine and snacks upon arrival, or buy spa access before they arrive at the hotel.

In just seven months they’ve generated an extra €19,800 in revenue with sparkling wine and early check-in being their most sold upgrades. Which results in 1,110% ROI. Axel Guldsmeden makes sure to always have a sweet, enticing offer ready for guests, so they can maximize their revenue! Maybe you’re ready to do the same?

Find out more

Frequently Asked Questions

How long are your contracts?

DigitalGuest plans are paid monthly for 1 year period. Of course, there are always exceptions with custom-made solutions that are discussed by contacting our customer success team.

Can I switch plans?

Yes of course. You can switch to a different plan at any time.

Which currencies and countries does DigitalGuest support?

Every currency and country.

How do I sign up?

You can easily sign up for DigitalGuest by visiting our contact page on the website or booking a personal free demo with our sales team.

What forms of payment do you accept?

We accept credit cards and invoices.

Frequently Asked Questions

What type of support does DigitalGuest offer?

Every client has onboarding from our amazing customer success team, support chat and help articles. Additionally, you can purchase on-site workshops. We are with our clients all the time to make their experience with DigitalGuest unforgettable.

Do you connect to my PMS system?

Yes, we connect to your PMS. We have a list of currently established PMS, such as Mews, Apaleo, OperaCloud, etc. See the full list here.

What is the difference between Premium and Elite plan?

As stated above in the plans, the Elite plan has everything included in the Premium, plus segmentation, upselling, and your own contact person. Elite plan is a complete package.

Have more questions?

Our customer success team is available from Monday to Friday from 9-5 CET. Our amazing team can be reached by phone +45 60 53 46 16 and email support@digitalguest.com

How do I cancel my subscription?

You can cancel your subscription anytime by contacting our customer success team. However, you have to follow the contract terms.

Frequently Asked Questions

What is a web app?

A web app is a software application that is accessed over the internet through a web browser. Unlike traditional desktop apps, web apps are designed to be used online, and they are usually much simpler and easier to use. There is no need to download an app on your mobile device.

Do I need technical experience to set up the platform?

Not at all. Our platform is user-friendly and requires no technical knowledge, so anyone can set it up easily. Our lovely CSM team has prepared help articles that will guide you through as well as they are making sure all our amazing customers are always taken care of in the very best way!

What is the time to get going – from sign to live?

It’s up to you, some clients have the platform live within a week, some might take longer. It all depends on the time you put in.

What are potential costs from the PMS’s?

From our side there is no integration cost. To find out about the costs you need to talk to your own PMS system.

Is this the right solution for you?

YES! If you are a hotel, hostel, vacation houses rental, camping site, or a conference center then DigitalGuest is a right solution for you. Our product is made for any hospitality provider to make sure the guests get the best possible experience during their stay.