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Customer cases

We think all our customers are amazing and we’ve decided to compile a few cases of how our customers are using the platform. Take a look and get inspired on how to use the DigitalGuest platform in the best way possible!

Upselling

Segmentation

Digital Keys

Paperless

QR codes

Communication

Vouchers

Customization

Upselling

Segmentation

Paperless

QR codes

Communication

Vouchers

Customization

Upselling cases

Mountain Lodge Stöten case

Mountain Lodge Stöten

€50,000
increased revenue

tivoli upselling cases digitalguest

Tivoli Hotel

€60,000
increased revenue

skagen strand case

Skagen Strand Feriecenter

Hotell Mossbylund

Read all upselling cases

Read all upselling cases

Segmentation cases

danhostel aarhus case

Danhostel Aarhus City

Danhostel Aarhus City created two guest segments: groups/school camps and leisure.

skt anne case

Hotel SKT. Annæ

Hotel SKT. Annæ differentiates their pre-stay emails based on what’s included in each guest’s booking.

Kragerup gods image

Kragerup Gods

One platform with two completely different user groups and information for overnight and day guests.

Grand Hotel Saltsjöbaden case

Grand Hotel Saltsjöbaden

They use unit categories to differentiate information received by guest staying in suites and standard rooms.

Read segmentation cases

Read all segmentation cases

Digital Keys cases

Basecamp case

Basecamp Ijmuiden

Reaching 100% of guests digitally!
6-7 platform views per guest.

hostel malmo city case

Hotel N Hostel Malmö City

Using the tabbar on the platform to distribute their digital room keys. Smart!

hotel guest apart image

Hotel GUESTapart

At Hotel GUESTApart, they distribute a personal key code in an SMS on arrival day.

Read all digital keys cases

Read all digital keys cases

Going paperless cases

Skærbækcentret case

Skærbækcentret

Replacing their old guest directories and other printed material saves 5.4 tons of paper every year!

skagen strand case

Skagen Strand Feriecenter

A breakfast ordering form transformed from print to a digital solution.

tivoli upselling cases digitalguest

Tivoli Hotel

Switch from paper minibar menu to a digital solution saves tons of paper.

hotel oasia image case

Hotel Oasia

It’s time to change an old landlinephone by the bed in each hotel room!

Read all paperless solution cases

Read all paperless cases

Guest communication cases

icehotel case

ICEHOTEL

When the Northern Lights are dancing in the skies, ICEHOTEL sends an SMS to all in-house guests.

tanumstrand by the sea

TanumStrand

A late cancellation for a spa treatment used to equal lost income, but now they send out a quick SMS letting in-house guests know if there’s an opening.

blokhus-by-camping case

Blokhus By Camping

By sending out an SMS to all in-house guests, the lost key was returned to it's owner in 10 minutes.
Quick and easy!

hotel flora case

Hotel Flora

At Hotel Flora they send out a short pre-arrival SMS inviting guests to join happy hour or some snacks at their in-house bar & bistro.

Read all guest communication cases

Read all communication cases

QR code cases

Meet Tuesday case

Meet Tuesday

In Rotterdam, the meeting hub Tuesday is using exceptionally visible and colorful QR codes all around. QR codes are not only for hotels!

The Well Spa Resort image

The Well Spa Resort

Guests receive their key cards as waterproof wristbands. These wristbands are placed in a small cardboard box with a QR code linking to the DigitalGuest platform.

Steel House case

Steel House Copenhagen

At this funky poshtel, the common areas are booming with cleverly placed QR codes linking to exactly what the guest needs in that exact area.

Read all QR code cases

Read all QR code cases

Voucher cases

Grand Hotel Saltsjöbaden case

Grand Hotel Saltsjöbaden

1,100 voucher redeems

next house Copenhagen case

Next House Copenhagen

13,000 voucher redeems

kosta boda art hotel image

Kosta Boda Art Hotel

3,856 voucher redeems

danhostel copenhagen city image

Danhostel Copenhagen City

Read all voucher cases

Read all voucher cases

Customization cases

71_Nyhavn_Hotel-copenhagen

71 Nyhavn
Copenhagen

Beautiful modern pictures, the perfect combination of fonts and down to earth colors.

Steel House case

Steel House Copenhagen

Steel House Copenhagen combines their signature yellow with vibrant photos to capture the vibe of the urban hostel.

Meet Tuesday case

Meet Tuesday

Meet Tuesday are using DigitalGuest to share all practical information, bar menu, meeting hacks and much more.

hotel ruth image

Hotel Ruth

At Hotel Ruth in Stockholm, they’ve created a platform that extends the look and feel of both the hotel and their website.

Read all customization cases

Read all customization cases

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DigitalGuest customer case stories

DigitalGuest customer case stories

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TERMS OF DATA PROCESSING

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PRIVACY POLICY

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TERMS OF DATA PROCESSING

PRIVACY POLICY

@COPYRIGHT 2023

TERMS OF DATA PROCESSING

TERMS AND CONDITIONS

PRIVACY POLICY

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