Privacy Policy
Last updated: August 24, 2023
Our processing of personal data concerning your visit on our website
1. Data controller and contact information
DigitalGuest is the data controller for the processing of the personal data that we receive and register about you when you visit our website. According to Article 13 of the General Data Protection Regulation, we must provide you with the following information, when we process personal data about you.
If you have any questions about our processing of your personal data, you are always welcome to contact us:
DigitalGuest ApS
CVR no.: 38059548
Email: hello@digitalguest.com
2. Processing of your data
Purpose
Our processing of the following personal data about you has the following purposes:
- Cookies
Categories of personal data and legal basis for processing
Personal data
For this purpose, we process the following types of personal data:
- IP address
This personal data is processed on the legal basis from the General Data Protection Regulations article 6, point a, consent.
3. Categories of recipients
We disclose or make personal data available to the following categories of recipients:
- Our data processors based on data processing agreements.
In connection to the transfer of personal data to our data processors, this information may be transferred to third countries, such as the United States. In this case, this transfer takes place with appropriate safeguards based on standard data-protection clauses (EU Commission Standard Contractual Clauses) or the data privacy framework.
4. Storage of personal data
DigitalGuest has guidelines on for how long we keep different types of personal data. The guidelines are set on the basis of the legislation, the categories of data and the purpose of the processing. This means that we do not store your personal data for longer than this data serves the purpose for which it is processed. Your personal data is deleted, when your session ends, for further details see: https://digitalguest.com/privacy-policy/.
5. Your rights as a data subject
In connection with our processing of personal data about you, you have the following rights under the General Data Protection Regulation – subject to the limitations that follow – which you can exercise against us:
- Right of access – in accordance with article 15, you have the right to gain insight to the information we process about you, as well as a number of additional information.
- Right to rectification – in accordance with article 16, you have the right to have incorrect information about yourself corrected.
- Right to erasure – in accordance with Art. 17, you have the right in special cases to have information about you deleted before the time of our general deletion occurs.
- Right to restriction of processing – in accordance with Art. 18, you have the right in certain cases to have the processing of your personal data restricted. If you have the right to have the processing restricted, in the future we may only process the information – except for storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect a person or important public interests.
- Right to data portability – pursuant to Art. 20, you have the right in certain cases to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
- Right to object – pursuant to Art. 21, you have the right in certain cases to object to our otherwise lawful processing of your personal data.
You can exercise your rights by contacting us at the above telephone number or email address. Once we have received your inquiry, we will investigate whether it is possible to meet your request. We will give you an answer as soon as possible within 1 month, but no later than 3 months after we have received your inquiry.
6. Complaints
You have the opportunity to complain about our processing of your personal data to the Danish Data Protection Agency. You can find the Danish Data Protection Agency’s contact information at https://www.datatilsynet.dk/generelt-om-databeskyttelse/klage-til-datatilsynet.
Our processing of personal data concerning our potential customers
1. Data controller and contact information
DigitalGuest is the data controller for the processing of the personal data that we receive and register about you when you are our supplier. According to Article 13 of the General Data Protection Regulation, we must provide you with the following information, when we process personal data about you.
If you have any questions about our processing of your personal data, you are always welcome to contact us:
DigitalGuest ApS
CVR no.: 38059548
Email: hello@digitalguest.com
2. Processing of your data
Purpose
Our processing of the following personal data about you has the following purposes:
- Sales
Categories of personal data and legal basis for processing
Personal data
For this purpose, we process the following types of personal data:
- Name
- Title
- Phone number
- Correspondence
This personal data is processed on the legal basis from the General Data Protection Regulations article 6, point f, legitimate interests.
If we process your information on the legal basis of a consent you have given, you have the right to withdraw your consent at any time. This can be done by contacting us on the above-mentioned contact information.
Collection of Your Information
When we do not collect the personal data directly from you, we are required to inform you of where we received your information. When processing your personal data in connection with sales, we have received the personal data from your employer.
3. Categories of recipients
We disclose or make personal data available to the following categories of recipients:
- Our data processors based on data processing agreements.
In connection to the transfer of personal data to our data processors, this information may be transferred to third countries, such as the United States. In this case, this transfer takes place with appropriate safeguards based on standard data-protection clauses (EU Commission Standard Contractual Clauses) or the data privacy framework.
4. Storage of personal data
DigitalGuest has guidelines on for how long we keep different types of personal data. The guidelines are set on the basis of the legislation, the categories of data and the purpose of the processing. This means that we do not store your personal data for longer than this data serves the purpose for which it is processed. If you do not end up as a customer, we delete your information if we haven’t had contact for 6 months.
If you get a demo your access is deleted automatically after 7 days.
5. Your rights as a data subject
In connection with our processing of personal data about you, you have the following rights under the General Data Protection Regulation – subject to the limitations that follow – which you can exercise against us:
- Right of access – in accordance with article 15, you have the right to gain insight to the information we process about you, as well as a number of additional information.
- Right to rectification – in accordance with article 16, you have the right to have incorrect information about yourself corrected.
- Right to erasure – in accordance with Art. 17, you have the right in special cases to have information about you deleted before the time of our general deletion occurs.
- Right to restriction of processing – in accordance with Art. 18, you have the right in certain cases to have the processing of your personal data restricted. If you have the right to have the processing restricted, in the future we may only process the information – except for storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect a person or important public interests.
- Right to data portability – pursuant to Art. 20, you have the right in certain cases to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
- Right to object – pursuant to Art. 21, you have the right in certain cases to object to our otherwise lawful processing of your personal data.
You can exercise your rights by contacting us at the above telephone number or email address. Once we have received your inquiry, we will investigate whether it is possible to meet your request. We will give you an answer as soon as possible within 1 month, but no later than 3 months after we have received your inquiry.
6. Complaints
You have the opportunity to complain about our processing of your personal data to the Danish Data Protection Agency. You can find the Danish Data Protection Agency’s contact information at https://www.datatilsynet.dk/generelt-om-databeskyttelse/klage-til-datatilsynet.
Our processing of personal data when you are our customer
1. Data controller and contact information
DigitalGuest is the data controller for the processing of the personal data that we receive and register about you when you are our customer. According to Article 13 of the General Data Protection Regulation, we must provide you with the following information, when we process personal data about you.
If you have any questions about our processing of your personal data, you are always welcome to contact us:
DigitalGuest ApS
CVR no.: 38059548
Email: hello@digitalguest.com
2. Processing of your data
Purpose
Our processing of the following personal data about you has the following purposes:
- Onboarding and the setting up phase
- Customer support
- The use of our system
- Administration
- Marketing, only if you agree to participate
Categories of personal data and legal basis for processing
Personal data
For this purpose, we process the following types of personal data:
- Name
- Phone number
- Log of login
- Title
- Testimonial
- Photo
- Place of work
This personal data is processed on the legal basis from the General Data Protection Regulations article 6, point a, consent, point b, contract, or point f, legitimate interests.
If we process your information on the legal basis of a consent you have given, you have the right to withdraw your consent at any time. This can be done by contacting us on the above-mentioned contact information.
We also process personal data concerning our customers guests in support situations. We can process the following types of personal data:
- Name
- Room number
- Phone number
- Nationality
- Time of check in and check out
- Booking ID
- Reservation number
This personal data is processed on the legal basis from the General Data Protection Regulations article 6, point b, contract.
Collection of Your Information
When we do not collect the personal data directly from you, we are required to inform you of where we received your information. When processing your personal data in connection with you being our costumer, we have received the personal data from your employer.
3. Categories of recipients
We disclose or make personal data available to the following categories of recipients:
- Our data processors based on data processing agreements.
In connection to the transfer of personal data to our data processors, this information may be transferred to third countries, such as the United States. In this case, this transfer takes place with appropriate safeguards based on standard data-protection clauses (EU Commission Standard Contractual Clauses) or the data privacy framework.
4. Storage of personal data
DigitalGuest has guidelines on for how long we keep different types of personal data. The guidelines are set on the basis of the legislation, the categories of data and the purpose of the processing. This means that we do not store your personal data for longer than this data serves the purpose for which it is processed. The platform and associated users are deleted 60 days after the contract ends. Marketing material is deleted if you withdraw your consent, or if the material is no longer relevant.
5. Your rights as a data subject
In connection with our processing of personal data about you, you have the following rights under the General Data Protection Regulation – subject to the limitations that follow – which you can exercise against us:
- Right of access – in accordance with article 15, you have the right to gain insight to the information we process about you, as well as a number of additional information.
- Right to rectification – in accordance with article 16, you have the right to have incorrect information about yourself corrected.
- Right to erasure – in accordance with Art. 17, you have the right in special cases to have information about you deleted before the time of our general deletion occurs.
- Right to restriction of processing – in accordance with Art. 18, you have the right in certain cases to have the processing of your personal data restricted. If you have the right to have the processing restricted, in the future we may only process the information – except for storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect a person or important public interests.
- Right to data portability – pursuant to Art. 20, you have the right in certain cases to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
- Right to object – pursuant to Art. 21, you have the right in certain cases to object to our otherwise lawful processing of your personal data.
You can exercise your rights by contacting us at the above telephone number or email address. Once we have received your inquiry, we will investigate whether it is possible to meet your request. We will give you an answer as soon as possible within 1 month, but no later than 3 months after we have received your inquiry.
6. Complaints
You have the opportunity to complain about our processing of your personal data to the Danish Data Protection Agency. You can find the Danish Data Protection Agency’s contact information at https://www.datatilsynet.dk/generelt-om-databeskyttelse/klage-til-datatilsynet.
Our processing of personal data concerning our suppliers
1. Data controller and contact information
DigitalGuest is the data controller for the processing of the personal data that we receive and register about you when you are our supplier. According to Article 13 of the General Data Protection Regulation, we must provide you with the following information, when we process personal data about you.
If you have any questions about our processing of your personal data, you are always welcome to contact us:
DigitalGuest ApS
CVR no.: 38059548
Email: hello@digitalguest.com
2. Processing of your data
Purpose
Our processing of the following personal data about you has the following purposes:
- Invoicing
- Cooperation
- Administration
Categories of personal data and legal basis for processing
Personal data
For this purpose, we process the following types of personal data:
- Name
- Address
- Photo, if you share it with us
This personal data is processed on the legal basis from the General Data Protection Regulations article 6, point b, contract.
If we process your information on the legal basis of a consent you have given, you have the right to withdraw your consent at any time. This can be done by contacting us on the above-mentioned contact information.
Collection of Your Information
When we do not collect the personal data directly from you, we are required to inform you of where we received your information. When processing your personal data in connection with our collaboration, we have received the personal data from your employer.
3. Categories of recipients
We disclose or make personal data available to the following categories of recipients:
- Accountant
- Our data processors based on data processing agreements.
In connection to the transfer of personal data to our data processors, this information may be transferred to third countries, such as the United States. In this case, this transfer takes place with appropriate safeguards based on standard data-protection clauses (EU Commission Standard Contractual Clauses) or the data privacy framework.
4. Storage of personal data
DigitalGuest has guidelines on for how long we keep different types of personal data. The guidelines are set on the basis of the legislation, the categories of data and the purpose of the processing. This means that we do not store your personal data for longer than this data serves the purpose for which it is processed. We keep personal data concerning you for up to 5 years after the end of our collaboration due to the Danish Accounting Act.
5. Your rights as a data subject
In connection with our processing of personal data about you, you have the following rights under the General Data Protection Regulation – subject to the limitations that follow – which you can exercise against us:
- Right of access – in accordance with article 15, you have the right to gain insight to the information we process about you, as well as a number of additional information.
- Right to rectification – in accordance with article 16, you have the right to have incorrect information about yourself corrected.
- Right to erasure – in accordance with Art. 17, you have the right in special cases to have information about you deleted before the time of our general deletion occurs.
- Right to restriction of processing – in accordance with Art. 18, you have the right in certain cases to have the processing of your personal data restricted. If you have the right to have the processing restricted, in the future we may only process the information – except for storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect a person or important public interests.
- Right to data portability – pursuant to Art. 20, you have the right in certain cases to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
- Right to object – pursuant to Art. 21, you have the right in certain cases to object to our otherwise lawful processing of your personal data.
You can exercise your rights by contacting us at the above telephone number or email address. Once we have received your inquiry, we will investigate whether it is possible to meet your request. We will give you an answer as soon as possible within 1 month, but no later than 3 months after we have received your inquiry.
6. Complaints
You have the opportunity to complain about our processing of your personal data to the Danish Data Protection Agency. You can find the Danish Data Protection Agency’s contact information at https://www.datatilsynet.dk/generelt-om-databeskyttelse/klage-til-datatilsynet.
Our processing of your personal data when you apply for a job
1. Data controller and contact information
DigitalGuest is the data controller for the processing of the personal data that we receive and register about you when you are our supplier. According to Article 13 of the General Data Protection Regulation, we must provide you with the following information, when we process personal data about you.
If you have any questions about our processing of your personal data, you are always welcome to contact us:
DigitalGuest ApS
CVR no.: 38059548
Email: hello@digitalguest.com
2. Processing of your data
Purpose
Our processing of the following personal data about you has the following purposes:
- Recruitment
Categories of personal data and legal basis for processing
Personal data
For this purpose, we process the following types of personal data:
- Name
- Phone number
- LinkedIn profile
- Work experience (CV)
- Photo
- Adress
- Education
- Hobbies
- Possibly test results
If you provide us, with further information than the above mentioned, we will process those personal data as well.
This personal data is processed on the legal basis from the General Data Protection Regulations article 6, point f, legitimate interests. If you complete a test, the personal data relevant to the test will be processed on the legal basis from the General Data Protection Regulations article 6, point a, consent.
If we process your information on the legal basis of a consent you have given, you have the right to withdraw your consent at any time. This can be done by contacting us on the above-mentioned contact information.
Collection of Your Information
When we do not collect the personal data directly from you, we are required to inform you of where we received your information. When processing your personal data in connection with your LinkedIn profile, we collected the personal data from LinkedIn.
3. Categories of recipients
We disclose or make personal data available to the following categories of recipients:
- The supplier of our recruitment platform
- Our data processors based on data processing agreements.
In connection to the transfer of personal data to our data processors, this information may be transferred to third countries, such as the United States. In this case, this transfer takes place with appropriate safeguards based on standard data-protection clauses (EU Commission Standard Contractual Clauses) or the data privacy framework.
4. Storage of personal data
DigitalGuest has guidelines on for how long we keep different types of personal data. The guidelines are set on the basis of the legislation, the categories of data and the purpose of the processing. This means that we do not store your personal data for longer than this data serves the purpose for which it is processed. Your application is deleted 6 months after we receive it.
5. Your rights as a data subject
In connection with our processing of personal data about you, you have the following rights under the General Data Protection Regulation – subject to the limitations that follow – which you can exercise against us:
- Right of access – in accordance with article 15, you have the right to gain insight to the information we process about you, as well as a number of additional information.
- Right to rectification – in accordance with article 16, you have the right to have incorrect information about yourself corrected.
- Right to erasure – in accordance with Art. 17, you have the right in special cases to have information about you deleted before the time of our general deletion occurs.
- Right to restriction of processing – in accordance with Art. 18, you have the right in certain cases to have the processing of your personal data restricted. If you have the right to have the processing restricted, in the future we may only process the information – except for storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect a person or important public interests.
- Right to data portability – pursuant to Art. 20, you have the right in certain cases to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
- Right to object – pursuant to Art. 21, you have the right in certain cases to object to our otherwise lawful processing of your personal data.
You can exercise your rights by contacting us at the above telephone number or email address. Once we have received your inquiry, we will investigate whether it is possible to meet your request. We will give you an answer as soon as possible within 1 month, but no later than 3 months after we have received your inquiry.
6. Complaints
You have the opportunity to complain about our processing of your personal data to the Danish Data Protection Agency. You can find the Danish Data Protection Agency’s contact information at https://www.datatilsynet.dk/generelt-om-databeskyttelse/klage-til-datatilsynet.
