Post-stay
Make sure that your guests will remember you after departure. It’s not only great service, it will also increase your positive online reviews and get you more direct bookings through your own website.
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Post-stay communication
We know it’s important to get good feedback from your guests, but how to reach all of them? In DigitalGuest you can create beautiful-looking emails and send them to your guests post-stay.
Direct Bookings
Reach out to your guest and use an opportunity to offer discounts for the next booking inviting them to book right away. At the end of the day, having an increased number of bookings made directly through the platform results in increased profits for you. Just add this option to your post-stay email or create a box in the platform inviting them book again.
Guest feedback
Gather and understand your Guest Feedback through customized surveys. Create surveys based on NPS and include star ratings, comments, and conditional questions, ensuring you get all the guest data you need to make your guest journey even better.
Access all the data you’ve collected in a user-friendly dashboard, offering deep insights and an NPS score. And don’t forget, you can also respond to your guests using pre-made templates to ensure guests leave on a positive note.
Do you want to get to know your guests on a deeper level?
Book a free demo and let’s get you started with collecting feedback!
