Post-stay

Post-stay

Make sure that your guests will remember you after departure. It’s not only great service, it will also increase your positive online reviews and get you more direct bookings through your own website.

Post-stay goodbye message digitalguest

Customized communication

We know it’s important to get good feedback from your guests, but how to reach all of them?

In DigitalGuest you can create beautiful looking emails and send them to your guests after their stay.

You choose the content and when to send it – and DigitalGuest will take care of the rest.

More positive Reviews on Tripadvisor, Google, Facebook

If you reach out to your guests before they have potential bad feedback, there is a big chance of changing the review to a good one instead. 

And that’s exactly what DigitalGuest can help you with.

Post-stay net promoter score

*Net Promoter Score

Customize post stay surveys and let your guests give you feedback on several different areas,  so you can give an even better service next time.

 

DigitalGuest dashboard will also provide you with deep and valuable guest insights, NPS score and a lot more.

*Psst. This feature is coming soon 

 

Register lost items in seconds

It can be a lot to manage when your guests forget a teddy bear, an iPad or something else, but don’t worry.

Together with Faundit we have made it possible to register lost items directly on the room in DigitalGuest, and the guest can have the item shipped directly to their home address.

Post-stay lost & found

Do you want to integrate your PMS system?

Do you want us to integrate into your system?