Pre-stay

There is so much valuable information for the guests before arrival. With DigitalGuest it’s possible to take good care of your guests without doing any manual work – and you can even earn more money!

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Pre-stay-stage-platform-digitalguest

Trusted by 600+ innovative hotels

Email &
SMS flow

Bring your printed guest directory to life, welcome your guests even before they have arrived by personalized and beautiful looking emails and SMS. Simply build your emails by drag & drop and chose when to send them – and then we take care of the rest.

We have even made a solution so you can remove the old in-room phone, and let your guests call the reception directly from the digital guest directory.

A well informed guest is a happy guest!

email and sms flow with digitalguest
Room-upgrades

Room Upgrades

Save your staff’s valuable time and offer room upgrade deals automatically even before your guests arrive.

Add Room Upgrades to your pre-stay emails or SMS’s and provide your guests with the opportunity to get the stay they dreamed of. Whether it’s a romantic weekend getaway, a business trip, or a family vacation, everyone can find their perfect accommodation option. 

Take out the manual work of upselling room upgrades and focus more on how it’s communicated.

Pre-Upselling

A bottle of champagne and flowers waiting on the bed has never harmed anyone. In DigitalGuest you can customize and target pre-stay emails and sell more to your guests even before they’ve arrived – that is great service!

It’s easy to setup, and your own dashboard helps you to handle all orders and keep track of the increased revenue.

pre-upselling deals
digital guest registration feature

Digital Guest Registration

Through the DigitalGuest platform, you can set up the digital registration form you need based on your local regulations and add extra information you would like about your guests. You can simply add the digital form to your pre-stay email – letting guests fill out their registration form online before their arrival.

With a digital form, the check-in process will be much quicker and smoother, so your guests can focus on enjoying their stay!

Your design

The DigitalGuest platform is fully customizable to fit your brand and design. Creating a mobile-friendly guest platform has never been easier. The user friendly platform lets you customize everything from colors, images, logo, fonts and content.

You can even hide/show content and offers based on rate codes, room categories or by different stages e.g. before arrival and during stay.

fir to your brand identity
pre stay digital guestbook

Practical information

Providing your guests with practical information before their arrival, can free up valuable time for personal service for in-house guests.

We have first-hand experience with guest service and know that there are a lot of FAQ taking up time. Help, prepare and excite your guests before their visit by sharing directions, parking info, opening hours and great offers.

Arrivals list

Something urgent came up, that you really need to tell the guests arriving today?

In DigitalGuest you can always see today’s arrivals, and send either SMS or email directly to them. 

arrivals list in digitalguest platform pre-stay
view statistics in digitialguest platform pre-stay

Statistics

In your live DigitalGuest dashboard, you can follow the trends, views, revenue, orders, opening rates and much more. 

This will give you unique insights in your guests behavior and interests, so you can target your communication and marketing even better.

Are you ready to get to know your guests better?

Are you curious?

Get ready to become the amazing new client of DigitalGuest.

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